1. Any defects in materials or construction will be covered for 5 years ---------------
Contact us for Return Authorization ZEHO will pay for shipping
Product must be used as intended with no misuse or abuse.
Product can not be covered if leather is cut.
Leather is a natural un painted material and therefore natural imperfections, color changes, scuff marks is all part of the patina and is not covered
Replacement will be the same style, color and size as original (Sorry we can not exchange if you have weight gain/loss, we wouldn’t last long as a business)
2. If the product is received with defects in materials or construction
--------------- Contact us for Return Authorization within 7 days of receipt
ZEHO will pay for shipping
Must have original packaging
product must be unworn and in new resellable condition
3. If the product is the wrong size
-----------
Please take the time to see "ZEHO Belt measurement drawing", follow instructions
Contact us for Return Authorization within 7 days of receipt
Sorry ZEHO can not pay all shipping for wrong sizing mistake from customer, we wouldn’t last long as a business
Customer to pay shipping to ZEHO
Must have original packaging
Product must be unworn and in new resellable condition
ZEHO will replace product and pay shipping back to customer
ZEHO will pay for all shipping if it was not made correctly to order
Must have original packaging
Product must be unworn and in new resellable condition
Halter Warranty ----------- Halters are made with the highest quality materials and craftsmanship. Due to the uncertainty with animals they can not be warrantied after use.
ZEHO Leather Works Warranty
1. Any defects in materials or construction will be covered for 5 years ---------------------------------------------------
Contact us for Return Authorization
ZEHO will pay for shipping
Product must be used as intended with no misuse or abuse.
Product can not be covered if leather is cut.
Leather is a natural un painted material and therefore natural imperfections, color changes, scuff marks is all part of the patina and is not covered
Replacement will be the same style, color and size as original (Sorry we can not exchange if you have weight gain/loss, we wouldn’t last long as a business)
2. If the product is received with defects in materials or construction
------------------------------------------------
Contact us for Return Authorization within 7 days of receipt
ZEHO will pay for shipping
Must have original packaging
product must be unworn and in new resellable condition
3. If the product is the wrong size
--------------------
Please take the time to see "ZEHO Belt measurement drawing", follow instructions
Contact us for Return Authorization within 7 days of receipt
Sorry ZEHO can not pay all shipping for wrong sizing mistake from customer, we wouldn’t last long as a business
Customer to pay shipping to ZEHO
Must have original packaging
Product must be unworn and in new resellable condition
ZEHO will replace product and pay shipping back to customer
ZEHO will pay for all shipping if it was not made correctly to order
Must have original packaging
Product must be unworn and in new resellable condition
Halter Warranty -------------- Halters are made with the highest quality materials and craftsmanship. Due to the uncertainty with animals they can not be warrantied after use.
Pet Collar/Leash Warranty
-------------- Collar and Leashes are made with the highest quality materials and craftmanship. Due to the uncertainty with animals they can not be warrantied after use.
